Gold Prospecting Gear (“we”, “us”, “our”) operates www.goldprospectinggear.com.au. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.
Information we collect
When you place an order, create an account, or contact us, we may collect your name, email address, phone number, billing and shipping address, and order details. If you make a purchase, payment is processed securely by our payment gateway — we do not see or store your full card details.
How we use your information
- To process and deliver your orders
- To communicate with you about your order, account or enquiries
- To provide customer support
- To improve our website and product range
- To send you updates or offers, only if you have opted in
Cookies
Our website uses cookies to keep your cart and account working correctly, and to understand how visitors use the site. You can disable cookies in your browser settings, though some parts of the site may not work as intended.
Sharing your information
We share your information only where necessary to run our business — for example, with our payment gateway to process payments, and with shipping carriers to deliver your order. We do not sell your personal information to third parties.
Data retention
We keep order and account information for as long as needed to meet our legal, accounting and business obligations.
Your rights
You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below.
Contact us
If you have any questions about this Privacy Policy, contact us at paul@goldprospectinggear.com.au or 0422 235 885.